If you're looking for a romantic, vintage inspired wedding dress and have questions.
Do you offer plus size dresses?
Yes we can custom make any size dress for you.
How long is my appointment?
Your private bridal appointment is scheduled to last one hour.
If you are traveling from outside Los Angeles and think you would like more time just let us know and we can make arrangements.
Can you custom make my dress?
Our dresses are all hand made and we can customize them to fit you perfectly. When purchasing your gown on the shop site please check out with your usual dress size then email us your measurements, we will then add them to the order notes! If there are details you would like to change or alter, just let us know!
What is your returns policy?
Due to the specialization of made to order gowns, all of our dresses are non-refundable/ exchangeable. Sample sale dresses are also non-refundable we are always happy to answer any questions you may have about the dress or send additional images.
Can fabric lace swatches be mailed to me?
Yes, please email us your mailing address.
Can i have a dress made and ready to ship in 6 weeks or less?
Yes! If we have the fabric in stock, we can certainly have a dress made for you, there is a rush fee.
How long does it usually take to receive my dress once i order it?
Production time on a gown usually takes 8-12 weeks from order date.
How do i schedule an appointment at your Hollywood Hills Salon?
Please email us a date and time of your required visit, and we will have our full collection of dresses available to try on.
What size samples so you have at your Salon?
Our sample dresses range from xsmall to xlarge.
I am a retailer and would like to carry your dresses. Do you offer wholesale?
Yes! Please email us with information with Wholesale in the subject line.
What is a Pop Up / Trunk show?
A fun event where you get the opportunity to view and try on the entire wedding dress collection and meet the designers Kite and Butterfly. There is usually a 10% discount at the event!
Do you have a "Try on at Home" option?
Sample dresses are available to send out if we have them available. There is a try on fee and shipping fee, this option is only available for brides within USA.
Can i purchase the dress now, then send my measurements at a later date.
Yes, a lot of brides like to send measurements closer to their wedding date, so that is perfectly fine with us!
How should i store my Kite & Butterfly gown?
It is important to select a storage area that is cool, dry and free from heat, moisture and insects. We suggest having your dress dry-cleaned prior to storage.
Is there a size chart?
Please see size guide on dress information page.
Where can I wine and dine near the Kite and Butterfly Shop in the Hollywood Hills?
Beachwood Cafe 2695 North Beachwood Dr. Los Angeles 90068
La Poubelle Bistro 5907 Franklin Ave. Los Angeles 90068
Aroma Cafe 4360 Tujunga Ave. Studio City 91604
Chateau Marmont Hotel 8221 Sunset Blvd Los Angeles 90046
Where can I find a boutique that carries Kite and Butterfly wedding dresses?
ABIGAIL BRIDE 209 Bond Street, Unit 1 Asbury Park, New Jersey 07712
ANNES BOUTIQUE 3rd Floor, 17-16, Yeonhuimat-ro, Seodaemun-gu, Seoul, Republic of Korea
BEACON DRESS 3-6-19-202 Ebisu Shibuya Tokyo, Japan 150-0013
BLUSH BOUTIQUE 223 A Craven Street New Bern, North Carolina 28560
CALESCO COUTURE Luboldtstr. 12, 01324 Dresden Germany
EMERALD CITY GOWNS 1822 Fourth Street, Berkeley, California 94710
HINTERLAND BRIDE 209 College Street, 3W Burlington, Vermont 05401
IVORY LOFT 101 W. Shiawassee Ave. Fenton, Michigan 48430
KELLY'S CLOSET 1649 McLendon Ave. Atlanta, Georgia 30307
MARRY ME BRIDAL 1, Avenue Lou Hemmer 1 Residence Vermond, Mondorf-Les-Bains Luxemberg 5627
PLUME BRIDAL JAPAN #205 Clover House Ichibankan 2-13-21 Higashigaoka, Meguro Tokyo, Japan 152-0021
REBEL AT HEART Dorp-West 84, 9080 Lochristi, Belgium
SPRING SWEET 56 E. 8th Street, Holland, Michigan 49423
THE BRIDAL SHOPPE 100 N. Ballard Avenue, Suite B, Wylie, Texas 75098
THROUGH THE WHITE DOOR 14/210 Queen Victoria Street, North Fremantle WA Australia 6159
VINTAGE PEARL BRIDAL 34 Eglinton House, Dominick Street, Galway, Ireland H91 D27Y
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